Friends and Family Results July 2019
Extremely Likely     85 %	
Likely  5 %	
Neither likely nor unlikely 2  %	
Unlikely   %	
Extremely Unlikely 8 %	
Don’t know   %	
Patient Feedback  -Results are based on  responses 39 includes one handwritten one
33 Extremely likely 	2 Likely	
1  Neither likely/ Unlikely	 0 Extremely Unlikely	
3 Unlikely	 0 Don’t Know	

	

•	Nothing to improve	

	

	

	

	

•	Irene was amazing with our children yesterday she is a credit to the doctors thank you	

	

•	Would be better if you could see the same doctor all the time, as they get to know you and you're problems.	

	

•	Appointment system poor. Long wait to see G.P. I appreciate there are lots of patients, but very frustrating 
              if it's not urgent.	

•	I wouldn't want to change anything	

	

	

	

	

	

	

	

	

•	When a patient is told a time for a phone call from a doctor the doctor actually rings the patient
               instead of having them waiting for hours	

•	Always a good service. Staff are very welcoming and helpful.	

	

	

•	Very good service friendly professional nurse.	

	

	

	

•	I wouldn't change anything I'm happy with every one that works at the surgery	

	

	

•	It can sometimes be difficult to get appointments quickly.
•	Myself and family have been coming here for lots of years and grateful for all the help we receive.