Friends and Family Results March 2019
Extremely Likely     90 %	
Likely    4 %	
Neither likely nor unlikely  2 %	
Unlikely  2 %	
Extremely Unlikely  2  %	
Don’t know   %	
Patient Feedback  -Results are based on  responses 49 
44 Extremely likely 	2 Likely	
 1Neither likely/ Unlikely	1 Extremely Unlikely	
1 Unlikely	0Don’t Know	

•	There is nothing I would change about it every time I go I get a perfect service.
•	The Nurse was great and solved the problem but she was not aware that I was attending for my annual 
•	Thyroid check until I told her so I guess that communication could be better
•	I am happy with the service provided by my GP, Therefore I cannot recommend any changes
•	Less waiting time to make an appointment
•	Being able to get a doctors appointment same day.
•	The whole practice is shambolic apart from Nurse Jackie and Midwife. Dr Coomber breached patient
•	Confidentiality when I was 16 and spoke to my parents in front of me about medication.
•	My mam was given the prescription for a different patient a few months ago. Urgent checks advised from 
•	Dads hospital consultant have not been followed up. Wasn’t for the lovely midwife I would have changed 
•	Surgeries a long time ago and I plan to change soon as my baby is born.
•	Todays experience was fine. I don’t feel any change is necessary.
•	Nothing excellent attention
•	I would change the punctuality, my appointment was due to be at 14.40 and I wasn’t seen until 15.05.
•	There was no communication to tell me about the delay.
•	No change necessary all staff give excellent service. Thank You 	
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