Friends and Family Results February 2019
Extremely Likely   75   %	
Likely   8  %	
Neither likely nor unlikely  2  %	
Unlikely 5   %	
Extremely Unlikely   8  %	
Don’t know 2%	
Patient Feedback  -Results are based on  responses 48 ( 6 paper)
36 Extremely likely 	4 Likely	
1Neither likely/ Unlikely	4 Extremely Unlikely	
2 Unlikely	1 Don’t Know	

•	I’m happy with Bewicke Medical centre on this occasion
•	Everything was fine.
•	Make it easier to get an appointment.
•	Can’t think of anything that I would have changed in regards to my appointment, on time, pleasant chat whilst being seen and really helpful staff on front desk, thanks.
•	Everytime I’ve been at that doctors I’ve felt been messed around and not helped the way I feel I need to be plus trying to get through to prescriptions is a nightmare and half the time the staff don’t look like they’re doing enough in reception/waiting area.
•	I wouldn’t change a thing. 
•	Phones answered quicker. Took over an hour on hold to speak to a receptionist.
•	This was Podiatry and it always runs smooth.
•	I'm very happy with everything thank you
•	That you didn't have to fight a receptionist to see a doctor
•	Why see a doctor when the receptionist on the phone k owe all !!
•	Nothing, service is great and punctual.
•	Time evaluation, time to get apt time to get through on the phones. 
one of the worst surgery Ive visited waiting for samples & explanations